email to Web24 Subject: SERVICE DOWN: http://www.aussiegameserver.com wrote:We've hosted our samp & MTA game servers through web24 now for several months & are very happy with the service. Today we noticed some performance issues that after investigating in top were found to be high iowait times - something we haven't experienced before on the server. Nothing has recently changed on the servers, with performance, as such, relatively predictable. There are no major disk operations being carried out & all processes were behaving with rational CPU usage. Taking down apache, the game servers etc didn't resolve, leaving us in a position where the wise path left was to attempt updates then reboot.. due to the iowait issues, it was agreed to save the updates until after an initial reboot of the server. Unfortunately, it appears the problems with the disk may in fact be more serious than originally ascertained.. the server has not come back up.
Could someone please investigate the console and establish why the server has not relaunched, assuming it's disk errors, could they please attempt to repair without losing our data.
That kinda says it all - we may have a disk problem, and expect a response from web24 in the morning. More details as they emerge.
My teamspeak 3 server is up in the short term at nikt.ath.cx:9987 - see you there!